CDC Software Launches Pivotal Handheld Solution for the Windows Mobile Platform


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CDC Software Corporation (NASDAQ: CDCS), a global provider of enterprise software applications, today announced the availability of Pivotal Handheld, its mobile Pivotal CRM (customer relationship management) solution, that now supports the Windows Mobile Platform.

The Pivotal Handheld solution, which is already available on BlackBerry devices, is now also being offered for Windows Mobile users. CDC Software developed the Windows Mobile Pivotal Handheld solution using mobiScaler technology from its partner, Vaultus Mobile Technologies.

Pivotal Handheld helps to maximize sales productivity and effectiveness by providing mobile sales personnel with access to the information they need, whenever and wherever they need it. Customer accounts can be accessed by sales professionals in the field at any time, allowing mobile users to take advantage of time between customer meetings to update data while the details are still current, instead of having to spend extra time at the end of their day.

“CDC Software was seeing increased demand from customers, particularly in the financial services industry, to access Pivotal CRM on a Windows Mobile device,” said Jason Rushforth, senior vice president of North American CRM sales, worldwide marketing, and strategic alliances at CDC Software. “With Pivotal Handheld, managers can access up-to-date metrics on every deal, enabling them to grant approvals promptly, push deals forward at every stage, and help close business sooner, while seamlessly managing their mobile sales personnel, without resorting to time-consuming phone calls. Through the innovative middleware technology of Vaultus, Pivotal Handheld can also easily and cost-effectively scale to support multiple operating systems that satisfy a distributed user base.”

About Pivotal CRM
CDC Software’s Pivotal CRM is a flexible, powerful customer relationship management solution for companies that want to use CRM strategically—to model, enhance, and streamline their unique sales, marketing, and customer service processes, not dictate them. Built with the user experience in mind, Pivotal CRM offers unparalleled flexibility and customizability, enabling companies to tailor the system precisely to their users’ needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, reducing the learning curve and increasing the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and SharePoint right within the CRM system and integrates closely with the Microsoft Office suite, bringing data to the user when and where they need it, for optimal efficiency. To learn more, visit

About CDC Software
CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a provider of enterprise software applications and services designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. CDC Software’s product suite includes CDC Factory (manufacturing operations management); CDC Ross ERP (enterprise resource planning); CDC Supply Chain (supply chain management, warehouse management, and order management); CDC X-alert (real-time supply chain event management); e-M-POWER (discrete ERP); CDC Pivotal CRM and Saratoga CRM (customer relationship management); CDC Respond (customer complaint and feedback management); c360 CRM add-on products, industry solutions, and development tools for the Microsoft Dynamics CRM platform; CDC HRM (human resources); and business analytics solutions.
These industry-specific solutions are used by more than 6,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, technical support, and IT consulting. For more information, please visit
Cautionary Note Regarding Forward-Looking Statements
This press release includes “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, and includes statements relating to our beliefs regarding the potential uses, functionality and benefits of Pivotal Handheld, our solutions’ ability to help our customers improve customer service and increase efficiency, our beliefs regarding Pivotal Handheld’s ability to provide sales and customer service professionals with improved visibility into sales information, our beliefs regarding the adoption of Pivotal Handheld by enterprises and the reasons and benefits therefore, our expectations regarding our ability to continue to grow in the future and the ability of Pivotal Handheld to address the needs of enteprrises such as the ability improve efficiencies, improve visibility and customer service and to allow better decision making, and our beliefs regarding our platform strategy and the expected benefits thereof. These statements are based on management’s current expectations and are subject to risks and uncertainties and changes in circumstances. There are important factors that could cause actual results to differ materially from those anticipated in the forward looking statements including, among others: the conditions of market; the continued ability of Pivotal CRM solutions to address enterprise’s business requirements; demand for and market acceptance of new and existing CRM solutions; and development of new functionalities which would allow companies to compete more effectively. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make. Also, the results and benefits experienced by customers and users set forth in this press release may differ from those of other users and customers. Further information on risks or other factors that could cause results to differ is detailed in our filings or submissions with the United States Securities and Exchange Commission, and those of our ultimate parent company, CDC Corporation, located at All forward-looking statements included in this press release are based upon information available to management as of the date of the press release, and you are cautioned not to place undue reliance on any forward looking statements which speak only as of the date of this press release. The company assumes no obligation to update or alter the forward looking statements whether as a result of new information, future events or otherwise. Historical results are not indicative of future performance. Prices for our products referenced herein may change at any time without notice.

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