Atlanta, GA — March 8, 2008 – Count5, the leader in Workforce Alignment Solutions, announced today that Cbeyond, Inc. (NASDAQ: CBEY), a leading IP-based managed services provider for small businesses implemented Count5’s Q software companywide to enhance and reinforce training for more than 1,100 employees.
Q is patent-pending software that converts training materials into small, bite-sized pieces and sends it electronically to employees on a recurring schedule. Every piece of information consumed is tracked and evaluated, improving employee retention.
“We have been very pleased with how Count5 and Q have enhanced our training capabilities,” says Susan Mitnick, senior director of Training for Cbeyond. “Employee training and development is a top priority for Cbeyond. Q technology has strengthened our program and enabled us to quickly train employees on our services.”
Using Count5 Q, Cbeyond trainers are able to evaluate information that requires additional reinforcement and proactively offer supplemental training. The result is better-informed employees and more consistent application of new information.
Count5 CEO Eric Blumthal adds, “We are very pleased that Cbeyond is leveraging our technology across its organization to more effectively train its employees. Their focus on employee development has made them a great partner.”
About Cbeyond Cbeyond, Inc. (NASDAQ: CBEY) is a leading IP-based managed services provider that delivers integrated packages of communications and IT services to more than 38,500 small businesses throughout the United States. Cbeyond offers more than 30 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry(R), broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network. For more information on Cbeyond, visit www.cbeyond.net.
About Count5, LLC Count5 is a software company that improves a company’s top line by driving accountability to the front line. Count5’s work force alignment solution – Q OnDemand – raises the success rate of sales strategies, CRM and service initiatives by improving alignment of the work force with change, and for the first time, by quantifying alignment so problems can be addressed by managers early before performance suffers. Q is a unique communications tool that automates ongoing reinforcement and coaching to frontline employees on a recurring schedule while tracking user participation and retention for managers. This patent-pending process rapidly improves alignment with new initiatives, strategy and messaging. Count5® was recently named by the Technology Association of Georgia (TAG) as one of Georgia’s most innovative technology companies.
Available OnDemand, Q™ can be implemented to drive your next change initiative in less than 30 days.
For more information, call us at (404) 961-7350 or visit us online at www.count5.com.
