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Buy Your Next Suit at Holt Renfrew

Mark Binns -

Seven Ways to Reduce IT Costs with Master Data Management

Ravi Shankar -

The Recessionary Mindset for Businesses and Employees

John Todor -

Are YOU Prepared… for a Much Deeper Recession?

Graham Hill -

CRM: Still Misunderstood, Still Vital

Francis Buttle -

Four Big Steps to Trim Contact Center Costs and Improve Customer Experiences

Bill Price -

Are Low Prices Customer-Centric? Wal-Mart Says “Yes”

Bob Thompson -

CRM Predictions for 2009

Denis Pombriant -

Marketing Return on Investment and Your Tax Dollars at Work

Alan See -

10 of the Best Blogs YOU Should Be Reading

Graham Hill -

CBM News: Microsoft Discovers Something Called the “Internet,” Says it has “Possibilities”

David Sims -

New Year Forecasting Resolutions

Bob Apollo -

From Good to Great… to Mediocre

Graham Hill -

Will Sales and Marketing Become One in 2009?

Alan See -

International Cultural Differences and Guidelines – Website

Peter Cohan -

Customer Experience in Hospitals: Patient by Name

Shaun Smith -

CBM Trends for 2009: Think, Feel and Connect

Bob Thompson -

Five Challenges that Keep CMOs Awake at Night

Graham Hill -

Piloting is Critical for Successful CRM Technology Implementation

Graham Hill -

Best From Top 10 Authors of 2008

Bob Thompson -
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