Innovation

How to make the most out of disruption in retail

Henry Bell -

10 brands that have built awesome experiences in the metaverse

Steven Van Belleghem -

Mission 2022: Invest in Tech to Fortify Employees, Not Replace Them

Matt McConnell -

How CX Intelligence Can Drive Meaningful Product Innovation

Jim Katzman -

Driving Innovation In Selling

Dave Brock -

It’s Time to Break the Rules: A guide for troublemakers and...

Sharon Drew Morgen -

The store of the future will be as human-centred as it...

John Aves -

Is This The Future? Great Practical Examples of the Beginning of...

Colin Shaw -

7 major developments in the consumer goods industry

Sally Sabet -

8 Tips for Product Discovery that Actually Work

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Stop Guessing: Digital Experimentation is the Future of Marketing

Randi Mohr -

Lessons the Irish Pub Can Teach Us About Experiential Design

Dave Fish -

Customer Service from the Customer Side

Sharon Drew Morgen -

How to use data and automation to orchestrate strategic change

Leslie Ottavi -

Secrets Revealed: How to Be Distinctive from Your Competition and Win!

Colin Shaw -

Using User Research to Design Better Products and Services

Annette Franz -

Will Tesla Fail? Or Dominate the Car Industry?

Dave Fish -

Leading for Creativity and Innovation

Mukesh Gupta -

Is The Future Of Selling PLG?

Dave Brock -

Top 5 Benefits of New Product Development Process for Businesses

Mitul Makadia -
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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