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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Service Technology
Page 6
Service Technology
How to reduce call volume with Computer Vision AI
Andrew Mort
-
January 8, 2020
Start 2020 off right with a focus on knowledge management
Paul Selby
-
January 7, 2020
Seize the Opportunity to Differentiate with AI-Powered Digital Experiences
Peter Quinlan
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January 3, 2020
Developing Doctor On-Demand App for Giving better Service to Patients
Nitin Nimbalkar
-
January 3, 2020
List of Benefits of Using Chatbots In Your Business For Customer Service & Sales
Tarun Nagar
-
December 30, 2019
All You Need To Know About Getting Your Business on WhatsApp
Mitul Makadia
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December 19, 2019
The next evolution of customer service is coming–and it’s amazing!
Paul Selby
-
December 17, 2019
How To Improve Customer Service With Chatbots
Haris Saeed
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November 27, 2019
The Customer Service Functions Small Businesses Should be Automating
Philip Piletic
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November 26, 2019
How can RPA benefit your Customer Service Team?
Anand Mahajan
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November 22, 2019
6 Strategies for Providing Text Customer Support
Matt Shealy
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November 5, 2019
Glassbox’s instant replay technology helps customer service agents relive customer problems
Adrian Swinscoe
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November 4, 2019
Digital workflow: powering dramatic customer service and experience improvements
Paul Selby
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October 28, 2019
Why the Human Touch Matters in Customer Service
Renee Soulliard
-
October 25, 2019
A Small Guide for Ticketing Software Users on How to Keep Customers Delighted
Jared Cornell
-
October 23, 2019
What can chatbots do for your service desk?
Linsey Jepma
-
October 22, 2019
3 Futuristic Ways to Improve Customer Experience That You Can Start Implementing Today
Toby Nwazor
-
October 14, 2019
Why Customer Service Should Be About Conversations, Not Tickets
Tamina Steil
-
October 8, 2019
Busting three outsourced service industry myths
Nicola Collister
-
October 8, 2019
So you want to use a ‘bot in customer service…
Paul Selby
-
October 7, 2019
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Page 6 of 17
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Howard Lax
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Cassius Rhue
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April 17, 2024
Brand Management: What’s Customer Experience Got to Do with It?
Beth Karawan
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April 17, 2024
New to Sales? Here’s What You Must Keep in Mind
Manash Chaudhuri
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April 17, 2024
[Book Review] Jonah Berger Unveils the Hidden Power of Words
David Dodd
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April 17, 2024