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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Page 617
Enterprise Technology
20,000 Words Per Day
Peter Cohan
-
March 18, 2009
How to Win More Business: “Shoot Before You Turn It Over”
Alan See
-
March 16, 2009
What Data Should You Ignore?
Nick Wassenberg
-
March 15, 2009
It’s Time for a Balanced Scorecard for Customer Data
Graham Hill
-
March 15, 2009
How Social Media Won’t Revolutionize Reference Selling
desteni lebrant
-
March 14, 2009
Has Your Sales Team Rejected the Call to Become Automated?
Alan Dowzall
-
March 13, 2009
How Harnessing Your Customers Doubles Your Innovation Success
Graham Hill
-
March 13, 2009
The Limits of Customer Analytics in a Recession
Graham Hill
-
March 13, 2009
Experience the Starbucks Non-Experience
David Sims
-
March 13, 2009
Innovate NOW to Thrive After the Recession
Graham Hill
-
March 13, 2009
Twitter Demographics – thanks to Social Media Today
Mei Lin Fung
-
March 12, 2009
CBM News: Microsoft Updating, SAP and Sybase Almost Marry, Buzzword Innovation
David Sims
-
March 12, 2009
Decline in Direct Mail Spending: Silver Lining in a Dark Cloud?
Naras Eechambadi
-
March 11, 2009
Is Sales 2.0 New? Improved? Social?
Bob Thompson
-
March 7, 2009
CMO’s say one thing and do another…
Colin Shaw
-
March 6, 2009
When False Expections Lead to “I Don’t Think There’s Anybody Back There”
Andrew Rudin
-
March 6, 2009
A whole new CRM Generation is coming
Axel Schultze
-
March 6, 2009
CBM News: Lockheed Martin Brings Warfare Expertise to IRS Customers
David Sims
-
March 5, 2009
Is “Buy American” in Your Strategic Marketing Plan?
Alan See
-
March 5, 2009
Sweet Tweets: Skittle’s Adventures on the Digital Frontier
Mei Lin Fung
-
March 4, 2009
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Dhaval Sarvaiya
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Kathryn Murphy
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April 23, 2024