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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Page 466
Enterprise Technology
Enhancing Customer experience with Big Data Analytics
Sandeep Raut
-
January 12, 2013
Mining the customer’s mind
Vijay Dandapani
-
January 12, 2013
Top 3 Secrets to Maintaining Business Continuity
Dan Kusel
-
January 11, 2013
Best of CRM: January 12th
Peter Chase
-
January 11, 2013
How does a CRM work for small business?
Paul Anderson
-
January 11, 2013
Nuance Acquires VirtuOz. What Does This Really Mean?
Kate Leggett
-
January 10, 2013
The Hazards of Bad Data in Customer Experience Management [INFOGRAPHIC]
Bob Hayes
-
January 10, 2013
What REALLY Matters Now? Beware of the “Outlier Amplifiers”
Brian Vellmure
-
January 10, 2013
Using CRM to Manage Without the Mystery
Luke Russell
-
January 9, 2013
A Peek Over the Horizon
Mitch Lieberman
-
January 9, 2013
The Best of Knuggets and Knuckleheads: Post-call IVR Surveys
Jodie Monger
-
January 9, 2013
A CRM wish list for 2013
Matt Heinz
-
January 9, 2013
“Group Think” is no Laughing Matter
James Lawther
-
January 9, 2013
When Market Researchers Became Insight Hunters: Making Big Data Actionable for Marketers
David Krajicek
-
January 9, 2013
The Goose That Lays The Golden Egg
Naresh Kothari
-
January 8, 2013
Customer Service: The Catch in Catch 22
Nitin Mahajan
-
January 8, 2013
7 Facts: Cloud CRM Security, Compliance, Control
Adam Honig
-
January 8, 2013
The drama that swirls around data in marketing
Scott Brinker
-
January 8, 2013
Technologies and Analyses in CBS’ Person of Interest
Paul Barsch
-
January 7, 2013
In a Multi-Channel World, Data Wins the Cautious Consumer
Bryan Pearson
-
January 7, 2013
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Dhaval Sarvaiya
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