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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Marketing Technology
Page 3
Marketing Technology
The Yin and Yang of High-Performance Marketing
David Dodd
-
January 20, 2023
2023 will be a chaotic year for martech, yet the start of a massive wave of growth
Scott Brinker
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January 20, 2023
AI-Driven Customer Marketing: How It Works and Why You Need It
Areeya Lila
-
January 17, 2023
Maximizing Digital Commerce and Customer Engagement Strategies in 2023
Brian Anderson
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January 17, 2023
How Southwest Can Own Customer Experience Again
Liliana Petrova
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January 15, 2023
Build Audiences Not Lists: How CDPs Have Changed the Way We Do Customer Marketing
Areeya Lila
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January 14, 2023
9 Things to Consider before Choosing a Payment Gateway
Amit Dua
-
January 3, 2023
4 Email Marketing Tips to Close Out the Year with a Bang
Liviu Tanase
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December 19, 2022
The Future of work: marketers must learn to wield the data, connect the systems and personalize
Areeya Lila
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December 4, 2022
Tech stacks are still large, but orchestration can make all the difference
Scott Brinker
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November 24, 2022
Partner Ops: The forgotten ops that’s suddenly thriving in the ecosystem era
Scott Brinker
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November 11, 2022
When is a martech stack too complex?
Scott Brinker
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November 2, 2022
Why there are 10,000 martech products that “kinda all do the same thing” (but not really)
Scott Brinker
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October 26, 2022
4 Ways to Personalize Your Customer’s Experience for Greater Engagement and Sales
Areeya Lila
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October 26, 2022
How Unified Customer Data Benefits More Than Just Marketing:
Areeya Lila
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September 22, 2022
8 Ways to Attract Merchants Using a PayFac-as-a-Service Solution
Amit Dua
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September 20, 2022
Travel and Hospitality: 5 Best Practices for Travel and Hospitality Companies Implementing a CDP
Areeya Lila
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September 10, 2022
Challenges eCommerce marketers and retailers look to fix with a CDP
Areeya Lila
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September 6, 2022
The 2nd Age of Martech has arrived, and it’s all about convergence in ecosystems
Scott Brinker
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September 1, 2022
The Inevitable Convergence of ABM and Classic Demand Gen Marketing
David Dodd
-
August 29, 2022
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Page 3 of 29
New Posts
Chatbots aren’t the answer to your customer service problems
Juan Jaysingh
-
April 23, 2024
How Much Time Does Your CX Team Spend Reading T&Cs On Each Customer Call?
Dianne McCoubrey
-
April 23, 2024
How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology
Dhaval Sarvaiya
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April 23, 2024
Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust
Kathryn Murphy
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April 23, 2024
Bridging the Gap Between Marketing and Customer Experience
Annette Franz
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April 23, 2024