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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 154
Customer Analytics
You Have Been Replaced by a Robot!
Graham Hill
-
January 10, 2008
Marketers, Welcome to 2008!
Elana Anderson
-
January 8, 2008
We Know Who YOU Are Dating Tonight!
Graham Hill
-
January 7, 2008
Customer Loyalty 2.0, Part 6: Advocacy and Purchasing Loyalty; Company Comparisons, and Predicting Business Growth
Bob Hayes
-
January 6, 2008
Guidelines for Writing an Effective Questionnaire–Second Installment
Bob Kaden
-
January 4, 2008
A “Pattoned” Formula for Executing a Customer-Centric Business Strategy
Scott Santucci
-
January 2, 2008
2008 Resolutions: Opt-Out from Unwanted Marketing
Graham Hill
-
January 2, 2008
Top 10 CRM Stories of 2007
Bob Thompson
-
December 31, 2007
Customer Loyalty 2.0, Part 4: Measurement and Meaning of Customer Loyalty; Advocacy Loyalty and Purchasing Loyalty
Bob Hayes
-
December 23, 2007
Will Marketing Ever Be Customer-Centric?
Graham Hill
-
December 18, 2007
Customer Loyalty 2.0, Part 3: Reliability of Loyalty Indices
Bob Hayes
-
December 17, 2007
Data Mining Can Help Retailers Realize the Promise of Enterprise CRM Systems
Patrick McHugh
-
December 17, 2007
Web Analytics Needs To Grow Up (Web Analytics Series, Part 1)
Elana Anderson
-
December 11, 2007
Are Your Salespeople Stupid?
Scott Santucci
-
December 11, 2007
Simpler Ways of Sustaining Customer Loyalty
Chux Gervase Iwu
-
December 11, 2007
Customer Loyalty 2.0, Part 2: Advocacy, Purchasing and Defection Loyalty
Bob Hayes
-
December 10, 2007
Mobile Social Networking Is the New Black
Graham Hill
-
December 7, 2007
Five Steps To Understanding Customer Retention
Elana Anderson
-
December 4, 2007
Divorce From Theory and Practice, Part VI
Daryl Choy
-
December 4, 2007
Divorce From Theory and Practice, Part V
Daryl Choy
-
December 4, 2007
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