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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 146
Customer Analytics
“The dogmas of the quiet past are inadequate to the stormy present” Abraham Lincoln
Mei Lin Fung
-
January 27, 2009
Benefit from Predictive Analytics in a Down Economy by Following Best Practices
Eric Siegel
-
January 27, 2009
There’s No Such Thing As An Experience
Daryl Choy
-
January 27, 2009
Four Fallacies of Vendor Relationship Management
Graham Hill
-
January 23, 2009
The Obamaxperience Model – How to Manufacture Your Own Bailout
Mark Binns
-
January 21, 2009
How the Recession Increases Customer-Centricity
Graham Hill
-
January 16, 2009
Customer Retention is a Priority for Mobile Phone Providers
Donna Fluss
-
January 15, 2009
Seven Ways to Reduce IT Costs with Master Data Management
Ravi Shankar
-
January 13, 2009
Five Challenges that Keep CMOs Awake at Night
Graham Hill
-
January 4, 2009
Best From Top 10 Authors of 2008
Bob Thompson
-
December 31, 2008
Influencing the Influencers
Bob Apollo
-
December 31, 2008
What Will Campaign Management Be Like In 2020?
Elana Anderson
-
December 30, 2008
Customer-Driven Innovation Is Job No. 1 in 2009
Graham Hill
-
December 28, 2008
Customer Reviews Are a Great Experience Online. Why Not Apply Them Offline, Too?
Akin Arikan
-
December 26, 2008
Brain Atlas: The Loyalty Marketer’s Guide to Gray Matter
Rick Ferguson
-
December 19, 2008
Why You Need to Get Really Close to Your Customers in a Recession
Graham Hill
-
December 18, 2008
Targeting Customer Service at Your Best Customers Is Critical in a Recession
Graham Hill
-
December 16, 2008
In the Midst of a Global Economic Crisis, It’s Still All About Service
Jim Barnes
-
December 15, 2008
Building the Case for Customer-Centricity: How to Make Your Customers and the CFO Happy
Bob Thompson
-
December 11, 2008
Does Customer-Centricity Have to Be a Victim of the Economic Downturn?
Jim Barnes
-
December 3, 2008
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