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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 252
Customer Loyalty
Customer Experience, Back to Basics and Creating a Customer Focused Business – Interview with Syed Hasan of Responsetek
Adrian Swinscoe
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February 25, 2011
Is the Tipping Point Nearing? EMV Enabling Loyalty Benefits at Last in the US?
Kelly Hlavinka
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February 25, 2011
NPS – Does it work for B2B?
Thompson Morrison
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February 24, 2011
Prospect To Customer Part II: It’s All About Price
Christy Smith
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February 24, 2011
Use Lifetime Customer Value to grow your business with No Excuses Marketing
Mark Price
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February 24, 2011
So what good is Twitter anyway?
Eric Camulli
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February 24, 2011
Ubiquitous Corporate Arrangement
Dr. Johnny D. Magwood
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February 23, 2011
Groupon Earns Points in Latest Deal
Lisa Biank Fasig
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February 23, 2011
Catching Your Promoters and Detractors “In the Act!”
Michelle deHaaff
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February 23, 2011
What is the value of a loyal customer?
Sharon Drew Morgen
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February 23, 2011
The communication station: are you making your connections?
Sharon Goldman
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February 22, 2011
Best and worst experiences?
Bill Price
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February 21, 2011
Social Media has Revolutionized Customer Service Forever
Adrian Swinscoe
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February 18, 2011
Breaking News: “Loyalty Programs Are Working”
Jim Sullivan
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February 18, 2011
An AMEX Juggernaut? Or, Just Good Partnering?
Kelly Hlavinka
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February 17, 2011
Double-down? How about quintuple-down?
Bill Brohaugh
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February 17, 2011
Customer Centric Organisational Blueprint
Doug Leather
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February 17, 2011
Satmetrix report identifies customer loyalty stars, including Amazon, Apple, JetBlue & Trader Joe’s
Bob Thompson
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February 17, 2011
Brands We Love: Columbia City Ballet
Brandon Carter
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February 16, 2011
How to Develop Triggered Customer Life Cycle Communications
Rhonda Basler
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February 16, 2011
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