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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Personalization
Page 33
Personalization
You Wouldn’t Purchase a $300,000 Marketing Automation Solution and Not Use It
Ian Michiels
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May 8, 2014
CRM and Marketing Automation: Better Together
Peter Chase
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May 5, 2014
Four Reasons Why Personalized Marketing is Critical to Your Business
Anthony Wilkey
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April 20, 2014
What Target Is Doing to Regain Consumer Trust – – And One of The Most Effective Things They (and...
Michael Lowenstein
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April 6, 2014
8 Reasons Why Marketing Automation Fails
Louis Foong
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April 2, 2014
What Digital Customer Engagement Really Demands
Martin Hill-Wilson
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March 30, 2014
The New, Real-World, Customer-Centric Customer Experience 4 (Perhaps 5) P’s
Michael Lowenstein
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March 21, 2014
Apple is redefining retail experiences as we know them
Sirte Pihlaja
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March 8, 2014
Can exceptional customer service be automated?
Steve Curtin
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February 17, 2014
Five Contextual Marketing Design Principles
Wim Rampen
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February 3, 2014
Strategy, marketing, and technology are all intertwined
Scott Brinker
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January 23, 2014
Customer Experience and Customer Service Shortcuts To Help or Harm your Business
Jeannie Walters
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January 13, 2014
How data drives customer engagement through meaningful marketing
Anthony Wilkey
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December 29, 2013
One Airline’s Great Holiday Surprise
Jon Picoult
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December 12, 2013
5 Ways BIG Data Can Be A BIG Deal for B2B
Louis Foong
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December 3, 2013
Walgreens: Tips for Transforming the Customer Experience
Ernan Roman
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December 2, 2013
Is ‘Being Human’ With Customers A New Concept? And, Does It Create Emotional, Experiential, Social and Financial Value?
Michael Lowenstein
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November 25, 2013
My Big, Mean B2B Social Conversion Machine
Louis Foong
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November 19, 2013
Is Trust Really an Emotion? Yes
Michael Lowenstein
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November 11, 2013
How to Plan Your Demand Generation Strategy for 2014
Mike Telem
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October 29, 2013
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Page 33 of 36
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