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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Personalization
Page 21
Personalization
‘Personalization Is The New Loyalty,’ Says Neiman Marcus VP
Ernan Roman
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January 9, 2018
Walmart Is Investing In Shopper Data: How That Will Change The Grocery Aisle
Bryan Pearson
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January 5, 2018
Five Things That Will Redefine Customer Experience in 2018
Vinod Muthukrishnan
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December 23, 2017
From Christmas Extravagance to ‘New Year New Me’: How to Keep Up with Evolving Holiday Behavior
Adam Corey
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December 22, 2017
The $756B Wake-Up Call: It’s Time To Give Shoppers Control Of Their Data
Bryan Pearson
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December 18, 2017
If People Buy From People, Why Are We Racing In The Opposite Direction?
Dave Brock
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December 13, 2017
How Predictive Analytics will Improve the Car Insurance Industry
María Paz Gillet Martín
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December 7, 2017
The Value of Anonymous Visitor Tracking for Personalization
Yaniv Navot
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December 6, 2017
How do you know if your Customer Experience, Technology Product or Service is too Complex?
Ricardo Saltz Gulko
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November 30, 2017
How Business Technology Helps Small Businesses To Deliver A Better Customer Experience
Hassan Mansoor
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November 27, 2017
How Can Artificial Intelligence Automate Your Customer and Business Strategies
Annie Pettit
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November 24, 2017
Robot Love: Can Retailers Build Emotional Loyalty With Data Machines?
Bryan Pearson
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November 18, 2017
2018 Retail Trends
Richard Shapiro
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November 15, 2017
4 Ways to Optimize the Lifetime Value of Customers in 2018
Lance Zingale
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November 13, 2017
Fill Your Funnel Using Interactive White Papers: 4 Tips for Better ROI
Daan Reijnders
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November 10, 2017
The Customer Service Bot That Can Save Humanity
Jeff Toister
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November 9, 2017
Three ways technology can make interactions more human
Enda Kenneally
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November 7, 2017
The Psychology of CRM User Adoption – and Why It Matters to Customers
Erik Tavenner
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October 28, 2017
How to Integrate Text Messaging into Your Customer Experience Strategy
Ford Blakely
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October 28, 2017
How to Maximize Your Contact Center for Omnichannel Engagement
Dick Bourke
-
October 26, 2017
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Page 21 of 36
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Martha Brooke
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Nicholas Zeisler
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April 19, 2024
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Shep Hyken
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Dave Kurlan
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April 19, 2024