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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Personalization
Page 20
Personalization
Demonstrating Authentic Caring: How Two Brands Missed the Boat and Nestle Got It Right
Ernan Roman
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March 29, 2018
3 Tips to Personalize Retail Newsletters
Santosh Kumar
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March 27, 2018
The Key to Solving CX’s Greatest Mystery: Personalization
Keith LaFerriere
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March 21, 2018
Three experts explain how brands can stop being creepy in the eyes of their customers
Adrian Swinscoe
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March 19, 2018
Three clear customer benefits in a world of artificial intelligence (AI)
Steven Van Belleghem
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March 14, 2018
Why Retail Businesses Must Make Service Innovation Their Top Priority
Sam Bahreini
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March 13, 2018
Bringing Personalization to CX
Michelle Turner
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March 9, 2018
4 well-intended Marketing Automation BAD HABITS to break
Vince Jeffs
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February 20, 2018
Will GDPR Hurt Customer Data Platforms and the Marketers Who Use Them?
David Raab
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February 20, 2018
Powerful Personalization: How to Provide Value and Avoid “Creepy”
Ernan Roman
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February 6, 2018
Customization is the New Black: The Age of the Passive Consumer is Decidedly Over
Ivan Bojanic
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February 3, 2018
4 Tips for Customizing your Customer Engagement Strategy for Generation Z
Vikas Agrawal
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February 1, 2018
Personalization Is Definitely The Trend. Don’t Miss Out By Using Social Media Customer Care!
Fred Chua
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January 16, 2018
Ultra-personalization isn’t easy – but it doesn’t have to be so robotic
Nathan Kontny
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January 12, 2018
3 Reasons Why Customer Experience in Your eCommerce Business is Terrible
Vikas Agrawal
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January 12, 2018
Why Quick Response Time, Personalization, and Problem Resolution Matter In Providing Quality Social Media Customer Care
Fred Chua
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January 10, 2018
‘Personalization Is The New Loyalty,’ Says Neiman Marcus VP
Ernan Roman
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January 9, 2018
Walmart Is Investing In Shopper Data: How That Will Change The Grocery Aisle
Bryan Pearson
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January 5, 2018
Five Things That Will Redefine Customer Experience in 2018
Vinod Muthukrishnan
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December 23, 2017
From Christmas Extravagance to ‘New Year New Me’: How to Keep Up with Evolving Holiday Behavior
Adam Corey
-
December 22, 2017
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Page 20 of 36
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March 28, 2024
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March 27, 2024