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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Page 983
Customer Experience
The Redesign of Customer Experience in the Digital Age
Tony Zambito
-
June 14, 2010
What Did Mark Twain Know About Business-to-Business Customers?
Nick Wassenberg
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June 14, 2010
Go Undercover for the Customer!
Dennis Snow
-
June 14, 2010
The Customer Experience Exec
Michelle deHaaff
-
June 13, 2010
Mints and attention to detail tees up profits for Peter Millar
Stan Phelps
-
June 12, 2010
The Search for Program Clarity
Bill Brohaugh
-
June 11, 2010
Airlines customer satisfaction showing improvement
Cheryl Hanna
-
June 11, 2010
Social media: the best focus group available?
Richard Stern
-
June 11, 2010
Isn’t the sound of turning a magazine page kind of like the sound of a gentle wave splashing on...
Bill Brohaugh
-
June 11, 2010
Social norms versus market norms
Patrick Lefler
-
June 10, 2010
Engaging customers through automated messaging and communications
Scott Zimmerman
-
June 10, 2010
Are Your Policies Customer-Focused or Profit-Focused?
Bill Hogg
-
June 10, 2010
How to Bottle Loyalty
Lisa Biank Fasig
-
June 10, 2010
Consistency Is Critical To Chevrolet Experience, Not Just Name
Lior Arussy
-
June 10, 2010
How to Acquire New Customers – Through Advertising or Recommendations?
Deborah Eastman
-
June 9, 2010
crm intelligence & strategy
Esteban Kolsky
-
June 9, 2010
Grandma Shows National Instruments’ Customers How Easy It Is!
Patricia Seybold
-
June 9, 2010
Advanced/Enterprise BPM aka Outside-In
Steve Towers
-
June 9, 2010
Want to innovate? Pay attention
Meri Gruber
-
June 9, 2010
From “Schlubby” to Brilliant in Less Than Three Minutes
Rhonda Sunnarborg
-
June 9, 2010
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April 23, 2024