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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 49
Customer Loyalty
Learn How CX Was the Key Theme in Jeff Bezos’s Recent Statement to Congress
Sarah-Nicole LeFlore
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August 16, 2020
How To Grow Your Community With Social Media Marketing
Syed Balkhi
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August 12, 2020
What Big Data Can Teach Us About Consumers Experience
Alon Ghelber
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August 10, 2020
Reducing Customer Churn Using 4 Steps of Customer Contact Analytics
Bill Price
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August 7, 2020
Create memories that tell your brand story
Chaman Maharaj
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August 3, 2020
I Don’t Think those Words Mean What You Think They Mean – Redefining Customer Convenience in the Age of...
Anna Hamilton
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July 31, 2020
Firms Not Investing In CRM Still Running Behind
Kevin Wessels
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July 28, 2020
Customer Experience Lessons From The Cafe Hotel Greinwald
Maz Iqbal
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July 27, 2020
How buying on emotion led to one of the best customer experiences I’ve had.
Kym Hamer
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July 27, 2020
Are You Prepared for the Great B2B Customer Experience Reset?
Amanda Davis
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July 24, 2020
How to Gain Customer Loyalty During a Recession
Dana Kachan
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July 22, 2020
Retail Digital Experience Can Still Satisfy Europeans during COVID-19
Ricardo Saltz Gulko
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July 21, 2020
The Beauty of Promotional Products: Caring About Your Customers and Instant Brand Recognition
Margarita Hakobyan
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July 20, 2020
How to Build Compelling Value Propositions for the COVID-19 Recovery
David Dodd
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July 20, 2020
When It Comes to Couponing, Customers Want Options
Dan Slavin
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July 15, 2020
How On-demand Grocery Delivery App Benefits Grocery Stores to Expands their Business
Kaartik Iyer
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July 13, 2020
Is Customer Experience Still Relevant? Yes, With These 3 Strategies
Shaun Smith
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July 2, 2020
Focus on Your Customers’ Success: Strategies for Retaining B2B Customers in Turbulent Economic Times
Robert Johnson
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July 1, 2020
Trust is More Important Than NPS or CSAT
Tom Anderson
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June 29, 2020
Mindset Immersion! An example of Mindset-Driven Marketing.
Kristin Zhivago
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June 27, 2020
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Juan Jaysingh
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Dianne McCoubrey
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April 23, 2024
How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology
Dhaval Sarvaiya
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April 23, 2024
Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust
Kathryn Murphy
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April 23, 2024
Bridging the Gap Between Marketing and Customer Experience
Annette Franz
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April 23, 2024