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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 286
Customer Loyalty
Can Johnny Raise Money? How Public Schools Exploit Social Networks
Andrew Rudin
-
November 21, 2008
Customer Experience in Challenging Economic Times, Part 2
Lior Arussy
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November 20, 2008
In Tough Times, Insurance Providers Must Look to Their Customers
Sabine VanderLinden
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November 17, 2008
Forget Page Views: Here’s How to Get Your Most Valuable Customers Engaged With Your Web Site and Increase Your...
John Strabley
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November 13, 2008
Is Your Focus Lagging?
Lynn Hunsaker
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November 13, 2008
Why Circuit City Is Bankrupt and Best Buy Thrives
John Todor
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November 12, 2008
Customer Experience: How Do Your Customers Define It?
Lynn Hunsaker
-
November 11, 2008
The Price Increase Switching Game
Mark Hunter
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November 10, 2008
Are Customer Programs Giving or Getting?
Lynn Hunsaker
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November 10, 2008
If Complaints Are Gifts, Why Do So Few Companies Accept Them Graciously?
Richard Morrison
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November 7, 2008
In the Web 2.0 Age, Don’t Ignore the Simplest Way to Find Out What Customers Want
Jerry Sparger
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November 6, 2008
Profiting From Customer Intelligence in a Recession
Graham Hill
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November 6, 2008
CRM and the Middle-Aged Simplifier
Denis Pombriant
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October 31, 2008
How Can an Awesome Online Experience Get Better? Here’s Some (Unsolicited) Web 2.0 Advice for Manhattan’s FreshDirect
Akin Arikan
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October 30, 2008
Study Identifies Loyalty Scheme Winners in an Economic Downturn
Andy Wood
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October 30, 2008
The 51st Way to Leave Your Customer (Wells Fargo Redux)
Dick Lee
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October 29, 2008
The Harrah’s Quandary: Will Bad Credit Change the Customer Experience?
Alan See
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October 27, 2008
Microsoft Is Desperately Seeking My $7, and What Kind of Customer Experience Is That?
Renee Bochman
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October 27, 2008
Where Is the Attitude?: Getting Closer to Customer Loyalty
Kristian Gotsch
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October 27, 2008
Loyalty Begins With the Right Customers: Pinpoint Your Marketing Efforts Through Smart Segmentation
Laura Patterson
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October 23, 2008
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