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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Digital Marketing
Page 680
Digital Marketing
A “Pattoned” Formula for Executing a Customer-Centric Business Strategy
Scott Santucci
-
January 2, 2008
2008 Resolutions: Opt-Out from Unwanted Marketing
Graham Hill
-
January 2, 2008
The Online Community Pay-Off
John Todor
-
January 2, 2008
Top 10 CRM Stories of 2007
Bob Thompson
-
December 31, 2007
Quality and Business Performance
Alan See
-
December 30, 2007
The 101 Dumbest Moments in Business. 2007 Edition
Graham Hill
-
December 29, 2007
Merry Christmas
Daryl Choy
-
December 24, 2007
Customer Loyalty 2.0, Part 4: Measurement and Meaning of Customer Loyalty; Advocacy Loyalty and Purchasing Loyalty
Bob Hayes
-
December 23, 2007
The Customer Service Bar Is Actually Lower Than You Think
Jim Barnes
-
December 21, 2007
Sales and Marketing Alignment: Why Should You Care?
Scott Santucci
-
December 21, 2007
Do Your Value Propositions “Go to 11”?: The Rise of Customer-Centric Messaging
Scott Santucci
-
December 19, 2007
What Does [Should] a CMO Do?
Elana Anderson
-
December 18, 2007
Let Employees Depart From the Script and Sort Out Customer Problems
Jim Barnes
-
December 18, 2007
Cocreation-Participation From Passionate Customers
Vandana Ahuja
-
December 18, 2007
How Well Do You Listen?
Daryl Choy
-
December 18, 2007
Will Marketing Ever Be Customer-Centric?
Graham Hill
-
December 18, 2007
Barring “Unknown Unknowns,” 2008 Will Be the Year of Customer Valuation
Graham Hill
-
December 17, 2007
Marketers Must Tap Into the Year of the Customer
Laura Patterson
-
December 17, 2007
The Day You Start Losing a Client
Alan See
-
December 16, 2007
Putting the Pressure on Marketing Officers
Alan See
-
December 16, 2007
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Page 680 of 706
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