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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 134
Customer Analytics
Consumer Research: Poor research approaches give poor answers
Adam Ramshaw
-
March 4, 2010
CRM Theory and the Art of Profit
Zeynep Cancelik
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March 4, 2010
It’s Not Chaos–It’s Customer Dynamics
Matthew Storm
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March 4, 2010
Fuzzy Insight: Social media driving interest in sentiment analysis
Bob Thompson
-
March 3, 2010
The Truth about Tigers
Blake Cahill
-
March 3, 2010
Get Past the Yes Man
Marco Pacelli
-
March 3, 2010
Oh, the Dilemma! People or Systems?
Esteban Kolsky
-
March 2, 2010
Customer Interactions: Beyond the ‘ATM Approach’
Matthew Storm
-
March 1, 2010
RIPping Up Risks to Figure Out Which Ones Are Largest
Jim Haughwout
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February 26, 2010
Hey Marketing! Take a Listen
Barry Dalton
-
February 26, 2010
Listen, Analyze, Relate, Act
Michelle deHaaff
-
February 25, 2010
Leveraging Communities through Analytic Engines
Michelle deHaaff
-
February 19, 2010
When Acting on Customer Insights, Accuracy Matters
Jeff Johnson
-
February 11, 2010
The Open Enterprise
Michelle deHaaff
-
February 11, 2010
The Apple iPad: Do People Like It? Will People Buy It?
Phil Talsky
-
February 9, 2010
Social CRM: Mining The Real Power of Social Influence Marketing
Edward Boyd
-
February 7, 2010
Offer Optimization Engine
Roman Lenzen
-
February 4, 2010
Predictive Analytics: How Banks Use Customer Data to See the Future
Girish P B
-
February 3, 2010
Three New Required Roles for your company (#1): CIA Operative
Brian Vellmure
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January 26, 2010
Happy 10th Anniversary to the CustomerThink Community!
Bob Thompson
-
January 25, 2010
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