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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 122
Customer Analytics
Why will analytics be the next competitive edge?
Gary Cokins
-
December 20, 2011
Once More Into the Breach: Another Leap Into Social Media Measurement and Measuring PR Effectiveness
Gary Angel
-
December 19, 2011
2011 – Customers view of Smart Phones
Gregory Yankelovich
-
December 18, 2011
Redemptions: a new Urgency and a new Approach (Part 1)
Ian J. Scott
-
December 15, 2011
“Social Customer” Segmentation: Case Study in Tablet Market
Gregory Yankelovich
-
December 15, 2011
2011 Holiday Season: Satisfaction Update
Larry Freed
-
December 15, 2011
5 Ways Sales Intelligence can Increase Revenue
Koka Sexton
-
December 13, 2011
Can analytics make your work more fun?
Gary Cokins
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December 13, 2011
Algebra, Analytics & Automation for Marketing ROI
Maria Pergolino
-
December 12, 2011
Governance and other Dirty Words
Gary Angel
-
December 11, 2011
Contact Center Shopping List for 2012
Donna Fluss
-
December 8, 2011
Profiles in Analytics – Does Web Governance Drive Digital Analytics?
Phil Kemelor
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December 8, 2011
Social Intelligence: The New Imperative in Demand Generation
Koka Sexton
-
December 7, 2011
Web Analytics and the Call Center
Gary Angel
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December 4, 2011
Roku Taking Flight
Michelle deHaaff
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December 2, 2011
Customer Analytics, Hype or Reality?
Roman Lenzen
-
November 30, 2011
How Email Can Unlock Online Display Opportunities
Mike Lund
-
November 30, 2011
Are you doing customer forecasting?
Adrian Swinscoe
-
November 29, 2011
Who are more effective – Specialists or Generalists?
Gary Cokins
-
November 29, 2011
In one eye and out the other
Gary Cokins
-
November 22, 2011
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Page 122 of 167
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