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Talisma CIM Suite Scores Major Win in Canada

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Are Your Salespeople Stupid?

Scott Santucci -

Pitney Bowes Group 1 Software Introduces New Customer Data Quality (CDQ) Platform

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Konica Minolta Introduces Bizhub C353P

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Simpler Ways of Sustaining Customer Loyalty

Chux Gervase Iwu -

Altitude Software Unveils New Web Site

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Customer Loyalty 2.0, Part 2: Advocacy, Purchasing and Defection Loyalty

Bob Hayes -

CDC Software’s Saratoga CRM Receives “Mobilizer Award” for Successful Financial Services Deployment

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QuickArrow Announces Availability of Winter ’07 Release

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What Are They Really Telling Us When They Say Service Stinks?

Jim Barnes -

It’s Not Very Sexy, But You’re Going to Hear a Lot About Governance, Risk and Compliance

Denis Pombriant -

Start a Trend: Treat Your Sales Staff Like Customers

Chris Stiehl -

Is Your Customer Service Remedial?

Adrian Miller -

What Comes After CRM and CEM

Graham Hill -

The Quality-Ready Advantage

Alan See -

A Quest for Vision: Structure Ahead of the RFP?

Scott Santucci -

Mobile Social Networking Is the New Black

Graham Hill -

Salesboom or Bust?

Jay Curry -

Get the Sales Team Engaged Before It Is Too Late

Jim Romano -

Makena Technologies Chooses Fuze To Support There.com Virtual World

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