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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
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Page 3156
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Nodus Technologies, Inc. Named to Microsoft Dynamics President’s Club 2008
News Editor
-
August 12, 2008
New ACT! by Sage 2009 (11.0) Product Family Centers on User Experience
News Editor
-
August 12, 2008
Sage Software Announces More Than 65 Add-on Partner Solutions for the New ACT! by Sage 2009 (11.0) Product Family
News Editor
-
August 12, 2008
Genesys to Give First Demonstrations of Intelligent Customer Front Door at Call Centre Expo
News Editor
-
August 12, 2008
The Starbucks Experience: Now, What?
Lior Arussy
-
August 11, 2008
Productive Friction: You Can Do More on LinkedIn Than Collect Links
John Todor
-
August 11, 2008
Great Service Has to Be Institutionalized if It Is to Become the Norm
David Rance
-
August 11, 2008
Clarabridge Secures $12 Million in New Funding
News Editor
-
August 11, 2008
Product Innovation Is Wired Into Apple’s DNA, and It Shows
Denis Pombriant
-
August 11, 2008
That Gee-Whiz Technology and Souped Up Strategy Won’t Get Your Company in Gear Without a Fine-Tuned Process
Dick Lee
-
August 11, 2008
Research Validates Efficacy of “Permission to Email”
News Editor
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August 11, 2008
The One Good Thing About a Downturn
Phil Dourado
-
August 10, 2008
Customer-Centric Salespeople Are Four Times More Effective
John Todor
-
August 10, 2008
Web 2.0 Emerges Strong in McKinsey Survey
Vandana Ahuja
-
August 8, 2008
Alterian Vies for Industry Leadership in Multichannel Marketing
Bob Thompson
-
August 8, 2008
Use Your CRM System to Define Your Customers
Jim Romano
-
August 8, 2008
CEOs Richard Brock and Richard Warner to Lead Interactive Q&A on Thriving in a Down Market at DMA Atlanta...
News Editor
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August 7, 2008
Survey: U.K. Marketers Sour on Multichannel Capabilities
News Editor
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August 7, 2008
The Four Steps to Customer-Centricity
William Band
-
August 7, 2008
When Customers Tell Stories, Other People Get Engaged and Buy
John Todor
-
August 6, 2008
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