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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
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Blog
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Are We Listening Up The Wrong Tree?
Maria Ogneva
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July 17, 2010
Piling On The Pile – Still MORE On The Most Useless Metric In Sales
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Blog to Generate Leads
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The Most Used – Useless Metric In Sales!
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What is The VaporCustomer? If you want to use social media this is a must know!
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Book review: “Complaint” by Julian Baggini
Francis Buttle
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