Call center industry veteran opens up outsourcing advisory firm

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14-October-2013

Minneapolis, Minnesota

Former Vice President of an award winning outsource call center service
agency, Corey Kotlarz, opens up a call center outsourcing brokerage and
consulting firm called Outsource Consultants.

After nearly 20 years in the call center industry serving as Vice President
of New Business Development, Kotlarz has gained the experience and expertise
to start his own brokerage and consulting firm. He is helping companies
save time, find the “best fit” call center, and reduce costs when switching
or selecting a new call center outsourcing partner.

“My focus is to clearly understand the key call center outsourcing
objectives of my clients and match them with the call center or BPO company
that best meets their specific requirements. These requirements could be
language, location, industry expertise, price, call type specialization, and
many more.” Says Kotlarz.

Outsource Consultants works with clients looking to reduce costs, increase
ROI, and enhance CSAT scores by leveraging highly specialized call centers
in the United States, near-shore, and offshore markets. Their experience
includes working with clients in many industries such as: telecom, wireless,
education, non-profit, healthcare, direct response television, financial
services, retail, and more. Kotlarz has experience providing startups and
Fortune 500 clients with call center outsourcing needs assessments and
strategy to assist them in meeting their goals.

About Outsource Consultants:
Outsource Consultants is a FREE call center referral and advisory firm that
helps companies find the best call center and BPO outsourcing solutions to
meet their outsourcing requirements. Outsource Consultants uses a
consultative approach that enables them to find the best call center aligned
with each company’s goals and objectives as well as assist companies in
managing their outsourced and/or in-house contact center needs. Outsource
Consultants’ mission is to help provide the best customer experience for
customers and achieve business objectives in the most cost effective and
quality driven fashion. As a leader in both domestic and international call
center outsourcing consulting, Outsource Consultants will match companies in
many different industries with the best call centers from around the world.

For more information about Outsource Consultants and how to utilize our FREE
service, you can visit www.outsource-consultants.com or contact Corey
Kotlarz directly at 952-303-2478.

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