- It was reported during the recent Christmas season that Best Buy who took orders during Black Friday was telling consumers that they were not able to fill certain orders and were thus cancelling them. No wonder was it was recently announced they are falling into bankruptcy. Businesses fail when there is a lack of focus for the customer. The trouble is who is next.
- One of my clients was recently terminated from her position. However she needed to sign a redundancy agreement to ensure that she would not turnaround and sue the organization. To help ensure she was redundant the organization sent 243 pages of titles denoted recently terminated individuals by title only and others in consideration. There were over 11,000 people on the list! When employees are treated like chattel and can be terminated at any time, organizational leaders really need to take a better look within.
- One client told me of an experience where her business cell phone needed repair. What she told me was complete lunacy. There is one person in the organization of 55,000 that makes all decisions on cell phones. In order to repair, request a new phone or report a broken or lost phone, this individual must approve all requests. The minutiae found in today’s organization if riddled with titled people who believe they control the keys to the kingdom.
- As a professional blogger I am frequently tapped into many of the social networks. What I find unfathomable are the number of cold/blind emails I receive from those wanting to do business with me. Call me, have a discussion with me, build a relationship with me and illustrate your value. Stop selling me your crap without understanding what I believe value about and more important what I want or need.
- In a recent conversation with a university employee preparing for an online presentation, I was told that she requested 8 approvals for a PowerPoint template. And you wonder why a good amount of money goes to athletics. Faster decisions are made on the field then in some of the offices.
- I recall a time when executives I worked with constantly spoke of strategy yet never followed their own concepts. While returning from a volatile client call I noticed the COO looking down at the floor as if someone passed out. As I got closer I noticed that he was looking at carpet samples for an upcoming move. Really, this is what a $500,000 salary went towards. Folks I cannot make this up and it goes on every day.
- I received an email recently from a very active Internet marketer claiming like many others their self worth and ability to help others make millions. Really? His resume states he started business in 2008. I also have some swamp land situated for great real estate in New Jersey.
© 2012. Drew Stevens PhD. All rights reserved.
