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Business Metrics & the Voice of the Customer

By

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July 13, 2010

42 views

Republished with author's permission from original post.

Categories: Blog • Voice of Customer

42 views

Chris Stiehl

Chris has helped companies save money and sell more by understanding their customers better. He once saved a company $3 million per year for a one-time research expense of $2K. What does your competition know about your customer that you don't know?

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