After a random tweet earlier this morning about using Lego for BPM I thought it would be fun to play with the concept a little further for a question: How would you teach children about BPM ?
You could argue that in it’s simplest form (as a linear process) something like building a path from Lego or Mousetrap would suffice, you start the customer journey at one end and finish ingloriously at the other end under a cage. Then perhaps moving things on a little, by using Scalextric or a Hornby railway set you introduce the concept of making a decision (Hornby is slightly better in that it allows you to switch routes by choice) to affect the flow of work but the end game is the same (reach the station)
Make things a little more complex and use Hexbugs (that toy with the annoyingly catchy advert track) which despite having jittery freedom to roam around, the somewhat expensive track represents boundaries but how they get to the end is dynamic and adaptive and no two attempts may be the same.
If you leave the fancy stuff aside (Wii, Xbox, PS3, iPad etc) just how would you tell the BPM story using just toys to a child ?
And if you can simplify it to that level, why can’t you tell someone beginning on the BPM path or even a veteran in the industry the same story without resorting to bullshit….