Zoe Koumbouzi | CustomerThink

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Zoe Koumbouzi

Passionate about writing, online reputation, and exceptional guest experience. I work at reviewpro.com, providing Guest Intelligence solutions for the hospitality industry.

5 Steps to Closing the Customer Service Gap at Hotels

Zoe Koumbouzi - March 9, 2018

Do you think your hotel provides outstanding service? How do you know your guests would say the same? Superior customer service policy is the foundation...

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How Video Commerce Creates Community Loyalty

Dan Dan Li - April 15, 2024

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Annette Franz - April 15, 2024

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Demo Do: Let Your Champion Drive!

Peter Cohan - April 15, 2024

How feedback surveys trump machine learning

Charlie Williams - April 15, 2024

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