Zahid Farooqui
Zahid is a part of the core marketing and managing team at SoGoSurvey. His expertise in modern consumer psychology has helped the team gain exceptional insights and create a CX oriented strategy that resonates with customers. This has helped the team engage with customers better, leading to increased loyalty and retention across the board.
Penning down his learnings, Zahid is now sharing his insights to help more brands grow by optimizing their customer-focused approach.
Customer experience isn’t just what you create, but the perception you inspire. You might’ve optimized your ads, improved the customer support response rate, and...
Customer experience is more than a trending keyword, it is increasingly becoming the core of every business. And why wouldn’t it? It is the...