Lonnie Sciambi

Would You Want To Be One Of Your Customers?

An old Bob Dylan song, entitled "Positively Fourth Street," had a great line in it – "…I wish that for just one time, you could stand inside my shoes, and for just one moment I could be you." Have you ever thought about standing in…

5 Key Factors for a Healthy Customer Relationship. Sometimes You Just Have to...

The importance of customer relationships to the success of a business is obvious. Without them you have no business. And, respecting the customer, listening to their issues, being responsive to their requirements and needs is at the foundation of entrepreneurial success. "Going the...

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