Marina Kalika
Marina Kalika
Marina Kalika is director of marketing for the digital portfolio in the Enterprise Division of Nuance Communications. She has over 25 years of leadership experience in the hi-tech industry, managing every aspect of the product and customer life cycle: from industry research, and requirements gathering to product development and marketing, all the way through to sales and customer support.
Messaging Done Right Takes Teamwork Between Virtual and Live Agents
Virtually every adult and most teenagers now own a mobile phone. That’s conditioned them to expect anytime, anywhere access to information, which is why...