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Veronica French

Veronica French
Talkdesk
Veronica is a digital marketer with varied experience working in startups in Mexico City and San Francisco. Her passions include customer experience, marketing and communications as well as business and leadership.

The Top 7 Benefits of Moving Your Contact Center to the Cloud

Veronica French -
The contact center industry has gone through major shifts in recent years, building upon innovations that all accomplish a similar goal - the overarching...

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Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

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