Vasu is the CEO of MaestroQA. He is a jack of many trades, focusing on recruitment, strategy, fundraising, product management, BD, sales, marketing, and everything else that isn't actually writing code. He studied Finance and Business at the Wharton School, and loves thinking about things like company culture, and how to build a workplace that encourages creativity.
When he’s not thinking about customer support, he’s reading about entrepreneurship and playing pick-up soccer.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.