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Vanessa Valenzuela

Vanessa Valenzuela
A seasoned TurboTax veteran focused on the customer experience, Vanessa started at Intuit in 2002 as a TurboTax Customer Service Agent. As Inner Circle manager, Vanessa is responsible for re-launching the newly redesigned the Inner Circle Idea Exchange, the TurboTax online social network for exchanging ideas, empowering TurboTax customers to provide insights and feedback that drive improvements to TurboTax products.

How an Online Community Generated 100 TurboTax Innovations: Inside Scoop with Vanessa Valenzuela of Intuit

CustomerThink Founder/CEO Bob Thompson interviews Vanessa Valenzuela, leader of Intuit's Inner Circle initiative, an online community of 20,000 TurboTax customers. The community recently celebrated...

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