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Uma Bhat

Uma Bhat
Clootrack
Uma Bhat is a Customer Experience and Consumer Insights leader at Clootrack, a real-time customer experience analytics platform. Uma is focused on helping brands to decode customer data and transform customer feedback into intelligence.

Customer Experience ROI: 20 Inspiring Real-Life Examples from CX Leaders

The customer experience (CX) landscape is evolving rapidly due to technological innovation, shifting customer expectations, and the desire to differentiate in an increasingly competitive...

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