Home Authors Posts by Tom Hricik

Tom Hricik

Tom Hricik
Tom Hricik has 25 years of experience in Business Process Services, human resources, employee benefits, health care and insurance across all major industry segments. As President, North America, Head of Business Development at HGS, Hricik leads a business development, marketing and solutions team to promote, sell and manage HGS services.

Consumer Journey: Improving Value One Interaction at a Time

Today’s business leaders understand the complexities of successfully mapping the consumer journey. In today’s ever-evolving marketplace, the consumer expects instant, seamless support across multiple...

New Posts