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Thomas Olbrich

Thomas Olbrich
Thomas is the co-founder of taraneon Consulting Group, which runs the innovative and award-winning Process TestLab to increase process quality and enable a better process experience.

Process is a team sport

Saturday afternoon, an hour to go before the game kicks off and the manager and players have gathered to discuss strategy and tactics. What...

BPM Survey: The current state of process quality (pt 1)

While our team is still busy with the final analysis of the data from the 'Quality in Process Management Survey' we conducted together with...

Why business analysts should also see themselves as process vendors

So you've analysed the situation, isolated the problem and found a way to solve said problem. Job done? Hardly. But that's where it stops...

BPM: Start with becoming Eddie the Eagle and develop from there

"You do things so much better in Europe" Huh? This posting has its origins in a LinkedIn discussion I had with Dick Lee a couple...

My takeaways from bbccon11: Be smart

Conference over, jetlag fading, time to reflect on my takeaways from the Building Business Capabilities conference 2011. My keywords are: Common sense, business value, processes...

BPMS market developments: Pallas Athena and Lexmark

Lexmark International, Inc. (NYSE: LXK) today announced the acquisition of Netherlands-based Pallas Athena in a cash transaction, valued at approximately $50.2 million. Upon completion...

A seatbelt for your processes

Would it be too much to ask that in future all processes come equipped with the following sticker: DANGER: This process can seriously damage your...

Fix processes first or repair BPMS afterwards?

While I was working on another blogpost, Peter Schoof put this beauty of a question online on the ebizQ forum: "As Niel Nickolaisen says at...

Process TestLab: Does the UBS fraud provide any lessons for process management?

It seemed at first that the news agencies were recycling old stories when reports broke of a major fraud case at UBS. Not so....

BPM: Take me to your leader

Imagine (if you can) that tomorrow some Process Lords from planet BPM are going to land on Earth – in fact right on the...

BPM: Buy social or be social?

Social BPM is the topic which currently seems to dominate discussions in the business process community. Recent tweetjams on process management had 'social' as the...

Process validation made easy

We've explained our approach to process validation in several earlier posts on this blog and have focused on our ability to enable our Process...

BPM: Avoid making that costly mistake

When 80% of process related projects fail to meet their objectives, you should start asking questions. While "Who's to blame" is the usual one,...

Water, coffee beans and business processes

Gary Comerford called it his favorite BPM posting ever and it's still the most popular entry on this blog. "Let coffee be your guide...

Successful social BPM – start talking

Interesting discussion over at the ebizQ forum on the secrets for successful social BPM. What strikes me most about Social BPM is that any...

Start counting: 1 process, 2 processes, 3 pro

I recently put up the following topic for discussion on LinkedIn: How many processes are there in one company? This may sound like a stupid…

Podcast on process quality

I recently did a recording with Peter Schoof, editor of ebizQ, which is now available on their website as a podcast. As I tried...

The business value of BPM

The question of what value BPM provides to an organisation comes up regularly in discussions. Clients, vendors and analysts alike find it difficult to...

BPM: It isn’t always the sunshine case

It doesn't take a full-blown disaster to offset your balance if you're walking on a tightrope. In ideal conditions you could do it blindfolded...

BPM: Process awareness levels still too low?

In our previous post I referred to an internal survey and some of the results which led me to question the current basis of...

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