Home Authors Posts by Mark Gregory

Mark Gregory

Mark Gregory
Mark is Customer Experience & Service Culture Expert and Programme Innovator for The Customer's Shoes Ltd, a specialist consulting and training company that helps organisations pave the way to great customer experiences that drive profitable growth. - "We Work So You Can WOW"

No Success Without Plenty of A.O.K!

It's so simple it can't be true. Every time I receive a great customer experience it amazes me at just how simple it can...

New Posts