Thierry de Baillon

Venn’s Adventures in the Future of Work

A few weeks ago, I was invited to speak at BPM Conference Portugal by Alberto Manuel, its chairman and delightful host. My talk focused on the inability for business processes to adequately address real world problems, either from a knowledge worker’s point of view,...

Employee Engagement: Beyond Workplace Psychosis 2.0

I always have been an ardent supporter of true qualitative research. Yet, data IS interesting, specially when, considered under the right angle, it helps shedding a light on otherwise unnoticed facts and behaviors. A number is a number is a number Emanuele Quintarelli, when presenting…

The Broken Business Model of Business

Every day, we can see new evidences that our society is broken. More than ever, we live on the edge of an era, without knowing if the present unstable equilibrium will collapse into a dystopian future or lead us to a better world. The...

The Stopcock and the New Economy

For once, I would like to tell you a little story. When, my wife and me, we arrived the other day at our country house, we found a little letter from our water supply company in the letterbox. It merely said that, having been...

The Thin Organization, Part III: From Social to Social

Co-evolution of organizations, technology and people is even more a fact we have to assess and embrace than a necessity. Yet, most of present social business anthems focus more on the adoption of emerging technologies, to cope with the change happening in our life,...

The Thin Organization, Part II: Trapped into Causal Opacity?

Our world is changing. Fast. Radically. To cope with this pace of evolution, or to simply avoid disruption, organizations must evolve. The Glorious Thirties, these years which embodied the Golden Age of mass production and standardized consumption, are definitely behind us, and let place...

Enacting Social Business

I was recently invited to participate to a session during the Enterprise 2.0 Summit in Paris, along with Jon Husband and Richard Collin, on the theme of "frameworks for the networked organization". I won't give here my thoughts about the Summit, as you can...

My Social Business Predictions for 2003 (not a typo) – Part 2

Most of today's organizations are powerful productive machines, which were founded and grew up during an era where mass production was the norm, and planning was the course of action. This era is over for good, and social business, or enterprise 2.0, or connected...

My Social Business Predictions for 2003 (not a typo) – Part 1

I know, we are now in 2013, and announcing anything for a past date falls short from being a prediction. But as we are struggling to help organizations transform to adapt to uncertainty, I often find myself thinking that we already did that and...

The tainted narrative of the workplace

Technology is influencing more than the way we work, it also deeply changes the notion of workplace. As IBM wrote in 2011 in its The new workplace: are you ready? white paper: "Today's workplace is a virtual and/or physical environment, characterized by connections, collaboration and...

Innovation, Complexity and Social Business – Part 2

Reconciling Organizational Improvement and Reinvention Through Social Business Design This post is the second of a two-parts article on innovation and social business co-written with Ralph-Christian Ohr (@ralph_ohr). A striking change of focus in the social business arena occurred during the last five years. Despite…

Innovation, Complexity and Social Business – Part 1

Business Model Innovation as Wicked Problem This post is the first of a two-parts article on innovation and social business co-written with Ralph-Christian Ohr (@ralph_ohr) and cross-posted from collaborativeinnovation.org. We live in an age where emergent technologies continue to have massive effects on business and…

From Knowledge Stocks to Knowledge Flows: the Journey Just Begins

"Increasingly, strategic advantage for corporate institutions will hinge on privileged positions in relevant concentrations of high-value knowledge flows and the adoption of practices required to participate in and profit from these knowledge flows". By these words, John Hagel, John Seely Brown and Lang Davidson define...

Musings on Social Flows and Business Cliffs

This might look like a holiday postcard, and it in some way is. Summer always offers a great opportunity to switch off, step back and think a bit more critically. One has to admit that while our consumption's habits are changing at fast pace,...

When transparency is way too opaque

I had yesterday one of many great conversations with Luis Suarez on Twitter, during the online chat organized by CMSWire around social business. The subject was, you might guess it, about the main challenges encountered when helping organizations to embrace a collaborative mindset. Transparency, of...

Social Business isn’t About Companies, It is About Cities

In The Social Psychology of Organizing, Karl Weick exposed the theory of enactment, stating that organizations were fundamentally an abstraction of the reality, essentially brought to life through management's narrative. In that sense, changing the way we work requires much more than technology and...

Launching the ‘Future of Collaborative Enterprise’ Project

Organizations are facing today the most challenging conditions of their history. Turbulent times in economy, geopolitical threats, environmental and societal issues, are setting the stage for what might be the biggest changes since the industrial revolution in the early XIXth century. At the same time,...

Organizational Redefinition and the Pocket Calculator

History, we know, is apt to repeat itself, and to foist very old incidents upon us with only a slight change of costume. George Eliot New technology is often disruptive, and social technologies make no exception. Today, quite everyone agrees on the necessity to focus…

The Catch Behind Design Thinking

Version française ici. This post is the first of a two-parts article on design thinking co-written with Ralph-Christian Ohr (@ralph_ohr). As businesses are more and more challenged by the wicked nature of the problems they face, whether in strategic or operational context, we need to...

The Hidden Power of Renegade Knowledge

From knowledge management to social business, nearly every framework or practical initiative tackling the human dimensions of organizational efficiency emphasizes on knowledge sharing. Most of social tools and features' justification is grounded in the simple assumption that openly and transparently sharing knowledge is the...

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