Tamina works in Marketing at Userlike – live chat for web and mobile support. She and her team are on a mission of improving how businesses communicate with their customers. On the Userlike blog, they regularly share tips on customer communication and service. Tamina is passionate about growth, consumer psychology, and lean organizations. When she's not writing, she’s listening to audiobooks or saluting the sun.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.