Steven Boal founded Quotient in 1998 and serves as the CEO and Chairman of the Board of Directors. Prior to founding Quotient, Boal served as vice president of business development for Integral Development Corporation, and was vice president and head of global emerging markets derivative technology at J.P. Morgan. Before that, he was president of OptEdge, a real-time options, analytics and risk management business. Boal also held various management positions at TriStar Market Data, eventually running the company’s Montgomery Securities division.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.