Sreeram Sreenivasan

5 Ways to Drive your Business with Customer Data Analytics

Customer data contains a lot of useful information about user activity, customer profile, their likes & preferences, and spending behavior. If used properly, it can be a treasure house of insights & growth opportunities. Understanding how customers use your product is a crucial factor...

4 Ways to Improve Customer Experience using Data

To improve customer experience, marketers generate content and information that engages customers and compels conversion. They rely on data collected from different sources to understand customer experience, preferences and behavior. However, collecting data alone is not enough. It's important to take several steps to...

5 Ways to provide great Customer Self-Service

One of the easiest ways to make customers happy is to empower them to find their own answers. It saves them the trouble of contacting customer support. Also, it reduces the load on your support team. Everybody wins. Here are 5 ways to give...

4 Simple Ways to boost your Customer Experience

How many times have you given up on a product or service because of a bad experience? As a customer, it’s sad to walk away from a service that provides all the features you need and fits within your budget but provides bad customer...

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