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Deepak Selvaratnam

Deepak Selvaratnam
Deepak is the cofounder and Director of Customer Services Audit limited, the developers of Snapshotz Online Assessment and Benchmarking tool for Contact Centres. Launched in 2009 Snapshotz is being employed by over 1,700 contact centres across Australasia, Africa's, the Middle East, North America, Latin America and China.

Gartner executive survey 2016: CEO’s rank customer service as most important priority after growth!.. Can Customer Service Cope?

CEOs have underlined that growth will be their top business priority for 2016, according to a recent survey by Gartner. The 2016 Gartner CEO and...

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