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Skip Chilcott

Skip Chilcott
Skip leads worldwide Product Marketing at IR. He's a 20+ year veteran of the unified communications and collaboration industry starting in the late-90s with Placeware Web Conferencing. After the Microsoft acquisition of Placeware in 2003, he spent 13 years at Microsoft, involved early with Real-time Collaboration, Unified Communications, and Cloud Productivity products and services. Most recently he lead go-to-market strategy and execution for Skype for Business in the US. He has a passion for helping organizations large and small, to maximize success, effectiveness, and growth through the ado

How AI is Transforming the Contact Center

Today’s contact center agents must be able to communicate with customers not only on the phone but...

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