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Simon Rowland

Simon Rowland
I'm from a retail, corporate finance and technology background but the common thread has been people. Happy people are more effective in life and work and whatever they put their hand to. So that's the why - why I'm doing what I do at ViewPoint. People. Happiness. Better lives.

The difference between smiley face feedback and traditional surveys.

Feedback data and Survey data are two different things: - Feedback data respects every single response, and carries the sense of ‘every customer matters’. -...

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