Over her fifteen-year career doing B2B technology marketing, Lisa Sigler has become a professional translator of "engineer" to "English." She spent time creating content and collateral in the telecommunications, computer networking, and cloud computing industries before joining Clarabridge as Content Marketing Manager.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.