Shubham Kumar

What Are the Top Ways We Should Use Speech Analytics?

Whether you're a product-based or a service-based business, contact centers are likely a vital part of your success. As the business landscape continues to become customer-focused, companies need to ramp up their customer support efforts. Speech analytics is one of the latest developments in the...

The Extraordinary Art of Demand Creation

Crafting a demand for a product is necessary to outsell the product. Why customers pay a premium for special edition Nike shoes? Why the iPhone is sold out on the first day of its launch? because these products have a huge demand and have...

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