Shay Fleming
The Importance of Collecting Real-time Customer Feedback (and how to capture it in stores...
Are you collecting customer feedback in the days or weeks after customers visit your business? If you are, have you considered what this is like from the customer's viewpoint and how it affects their opinion? Have you considered the opportunities you are missing out...
5 Methods of Capturing Customer Feedback for Restaurants and Retailers
Every type of business requires customer feedback, but unlike with online enterprises, restaurants and retailers don’t usually have access to a customer’s number or email address in order to collect it. Customers visit a store or restaurant, make a purchase or have a meal...