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Shawna Tregunna

Shawna Tregunna
Founder of ReSoMe - Relevant Social Media, an outsourced community management and content creation firm. Tweeting as @ShawnaActually and under @ReSoMe with ˆST

The Changing Landscape of Customer Service

I was reading an article by Flavio Martins on The Impact of the Customer Service Information Revolution and it got me thinking about all...

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