Sharon Drew Morgen
Sharon-Drew Morgen
I'm an original thinker. I wrote the NYT Bestseller Selling with Integrity and 8 other books bridging systemic brain change models with business, for sales, leadership, communications, coaching. I invented Buying Facilitation(R) (Buy Side support), How of Change(tm) (creates neural pathways for habit change), and listening without bias. I coach, train, speak, and consult companies and teams who seek Servant Leader models.
ProductCamp, Buy-In, and Change Management
On Saturday, I attended Austin ProductCamp and ran a session called: How to Get Buy-In for Strategic Product Decisions We had around 75 eager, excited...
Lead Gen isn’t enough
Do you spend a lot of time collecting names that might be prospects? Do you spend a lot of money learning how to follow prospects on...
CustomerThink: a company committed to collaboration
Do you want to research something - anything, almost - about business? Pretty broad query, no? Welcome to CustomerThink, a site that makes everything necessary for you to...
Buying Facilitation(r) and Sales: the dynamic duo
Sales is a great model for understanding need, discovering problems, and introducing/placing solutions. Buying Facilitation® is a great model for helping buyers navigate their behind-the-scenes...
Customer Service: United, et al
What, specifically, is good customer service? For me, it’s about being respected and getting what I’m paying for. Unfortunately, and problematic for companies, everyone wants...